Equip Your Team to Understand Behaviour, Not Just Manage It
Our 2, 3, and 4-Day courses give residential childcare staff the trauma-informed skills to reduce incidents, lower restrictive practices, and create homes where children can thrive.
Trusted by leading care providers
The Challenge
When your team struggles, so do the children
When one difficult day turns into weeks and months of feeling overwhelmed and burnt out, it's a sign that your team needs a different kind of support.
Feeling powerless to respond to children's behaviour effectively
Frustrated that nothing they've tried is making a lasting difference
Dreading work and taking more and more time off
Losing the passion for a career they once loved
Your team can't help children in crisis if they're struggling themselves. The answer isn't more of the same training. It's a fundamentally different approach.
The Shift
From reacting to behaviour to understanding it
When your team fully understands trauma, unmet attachment needs, and the impact of toxic shame, they won't only understand the child. They'll be able to support them towards recovery.
What changes with the right training
Our courses are built on knowledge, skills, empathy, and understanding. The key to creating a harmonious environment where both the children and the adults can thrive.
- Cultivate the ideal environment for children to flourish
- Apply proven techniques to support children in crisis
- Reduce tension, stress, and the need for restrictive practices
- Improve quality of life for both your team and the children in your care
What Your Team Will Achieve
Practical skills that make a real difference
After completing our course, your team will return to work with the confidence and competence to handle the situations that used to leave them feeling stuck.
Identify the meaning behind behaviour
Your team will understand why children respond the way they do, seeing past the behaviour to the unmet need underneath.
Understand child development through a neurological lens
Staff will grasp how trauma and attachment shape brain architecture, giving them a framework for every interaction.
De-escalate crises with confidence
Your team will know how to break the arousal-relaxation cycle and reduce incidents without relying on restrictive practices.
Build therapeutic relationships using PACE
Staff will incorporate Playfulness, Acceptance, Curiosity, and Empathy into daily practice, creating genuine connection with children.
Our Method
The What, The Why, The How
Our unique 3-Step Method is built on real-world experience, empathy, and becoming a trusted adult. Each step builds on the last, giving your team a complete framework.
Step 1: The What
Academic Education
Gain a foundational and practical understanding of behaviour and unravel the complexities of supporting children with SEMH and SEND by exploring lived experiences.
Understand the significant impact of childhood trauma, attachment, and shame
Identify child responses (behaviour) in the context of development and trauma
Explore toxic shame and the neuroscience that motivates behaviour
Examine the arousal-relaxation cycle and reduce restrictive practices
Step 2: The Why
The Science Behind the Outcome
Delve into why behaviours occur by exploring simplified neuroscience, and how it links to environment and parenting.
Define behaviours or responses through a therapeutic lens, including ACEs
Understand how brain architecture relates to attachment, trauma, and shame
Recognise types and causes of behaviour (Functions of Behaviour)
Discover the different forms of aggression, setting events, and triggers
Step 3: The How
Practical Application
Apply techniques and strategies into daily practice, providing positive experiences for children so they can thrive socially, emotionally, and academically.
Understand the need for a therapeutic culture and common language among adults
Implement the House Model of Parenting and PACE into your service
Support children when they become dysregulated, anxious, or stressed
Include children and young people in detailed behaviour planning
Choose Your Course
Select the level that's right for your team
All three options are BILD Act (RRN) Certified and designed to fit your goals and budget. Each level builds on the previous, giving you flexibility to choose the depth your team needs.
| What's Included | 2-Day | 3-Day | 4-Day |
|---|---|---|---|
| Step 1: The What (Academic Education) | |||
| Step 2: The Why (Science Behind Behaviour) | |||
| Step 3: The How (Practical Application) | |||
| PACE therapeutic framework | |||
| Legal framework and restrictive practice law | |||
| Low-arousal physical intervention techniques | |||
| Breakaway (disengagement) techniques | |||
| BILD Act (RRN) Certification | |||
| Online Academy Portal access | |||
| Level 3 Diploma evidence mapping |
About ProActive Approaches
10+ years. Thousands of staff. Proven results.
Our mission is to provide residential childcare staff with the knowledge, skills, and confidence they need to thrive in their career and life.
Our Approach
Over the past 10 years, we have helped thousands of childcare staff to identify, understand, and respond confidently to Behaviours of Concern using proven strategies and techniques.
This bespoke course is your solution to easily access BILD Act (RRN) Certified "Trauma-informed and Attachment aware" behaviour support training, uniquely designed using our exclusive 3-Step Method.
Our Trainers
Created by Simon Gower, author of The Empathy Gap and a practitioner with nearly 30 years in residential childcare.
Many of our trainers are professionally qualified. Many have been Registered Managers, they've managed the crises, and built the cultures you're working to create. They teach from experience, not textbooks.
See It In Action
Watch how the approach transforms teams
See how ProActive Approaches changes the way teams connect with and support young people in residential settings.
Results From Organisations Like Yours
What our partners say
Three months in, I realised we were having entire weeks without serious incidents. But more importantly, our team meetings had completely transformed. Instead of just reviewing problems, staff were excitedly sharing developmental breakthroughs.
Sarah T.
Residential Home Manager, Southeast England Provider
The difference in our Ofsted inspection was remarkable. The inspector highlighted how our team could clearly articulate the developmental needs underlying behaviours and demonstrate their approach to meeting those needs.
James R.
Care Home Director, Multi-site Provider, Midlands
My biggest surprise was the financial impact. The reduction in staff turnover alone saved us over £45,000 in the first year, not counting reduced agency costs and absence rates.
Helen M.
Operations Director, National Care Group
I used to dread stepping into the house because you could feel the tension. Now there's this sense of purposeful calm. The whole atmosphere has shifted from containment to development.
David K.
Deputy Manager, London-based Residential Home
“We've spent years training teams to be trauma-informed about the children. Now we need to be trauma-informed about the team.
Additional Benefits
More than just training
Level 3 Diploma Evidence Built In
Our 2, 3, and 4-Day courses are fully mapped to the Level 3 Diploma in Childcare Award. Your team creates evidence against 19 of the 21 units while completing the course, with 9 units having significant levels of evidence produced.
Your team will gain access to our online Academy Portal, where they can download all course worksheets and gain step-by-step guidance on how to create evidence and craft reflective statements.
Protect Your Organisation
Taking this course will equip your team with a legal understanding of the laws and regulations surrounding restrictive practices. This includes:
- Understanding the balance between Restraint Reduction and Duty of Care
- The health risks associated with physically holding children, including positional asphyxiation
- Developing the use of low arousal approaches using our research-based methodology
- Low-level guiding and escorting techniques taught using our exclusive +ProActive Building Blocks methodology
How It Works
Three simple steps to get started
Download the Info Pack
Get full course details, pricing for all three levels, and available dates. Or book a call to discuss which option suits your team.
Choose Your Course Level
Select the 2, 3, or 4-Day course based on your team's needs and budget. We deliver at your premises, so there's no disruption to rotas.
Your Team Starts Applying New Skills
Your staff return to work with BILD certified skills, a new understanding of behaviour, and the confidence to make a real difference.
FAQ
Frequently asked questions
Give Your Team the Skills They Deserve
Take the first step towards a team that feels confident, supported, and equipped to make a real difference in children's lives.
Prefer to talk now? Call 01789 653575